U+휴대폰 분실 파손 보험

Features U+휴대폰 분실 파손 보험

[Basic app information] - This is the official application of U+ developed and operated directly by LG U+ to apply for compensation for customers who subscribe to LGU+ mobile phone loss/damage insurance.
(Customers with insurance from other carriers cannot use it.) - This app allows you to apply for compensation for loss or damage depending on your insurance product (smartphone/pad/watch).
- This app is supported from Android 7.0 and above.[Basic Guide] - Customers with damage will be processed more quickly if they use the app after completing repairs at the A/S center.
- If you have lost your phone, please contact the U+ Customer Center (1644-5108) to ‘Find Lost Phone Location’ and ‘Report Lost Phone’.[Usage procedures and screen functions] - (In case of damage) Log in → Accident report → Submit required documents → Document screening → Repair fee deposit - (In case of loss) Login → Accident report → Submit required documents → Document review → Select compensation mobile phone → Select receipt method → ​​Courier delivery inquiry/Visit store inquiry - (Common) Subscription status / Progress status inquiry / Compensation history inquiry / Compensation procedure information / Notices[Providing new features of U+] 1) You can log in according to your circumstances even without a public certificate.
- Log in to my cell phone (damaged): Cell phone text message / U+ID authentication - Log in to another mobile phone (lost): Telecommunication fee payment information (enter the last 4 digits of bank account/card number) ※If application for compensation is not smooth due to problems with smartphone performance, storage space, etc., please apply through the website or compensation center.
* Compensation website: https://ucare.uplus.co.kr:8443/web/#/ * Compensation Customer Center: 1544-1110 2) By using the app, you can minimize the documents you submit.
- (Common documents): You do not need to submit ‘insurance claim form’ and ‘personal information processing consent form’, just select 6 items in the app.
- (In case of damage): LG Electronics customers do not need to submit a repair receipt or repair estimate as it will be encrypted and linked to the telecommunication company/insurance company when they agree to provide repair information after completing repairs at the A/S center.
※ Samsung Electronics/Apple customers need to register after taking required documents.
(To be linked in the future) - (In case of loss): There is no need to submit a ‘Lost Receipt’.
3) Apply immediately from compensation application to completion and we will inform you of the progress.
- (In case of loss) You can select a compensated mobile phone directly from the app and pay the deductible.
- (In case of loss) When receiving a compensation mobile phone, you can receive it on the same day by visiting a nearby direct store in addition to courier delivery (Seoul/Gyeonggi available).
- (Progress status information) Accident registration → document review → damage repair fee payment (compensation in case of loss, mobile phone delivery tracking) We will inform you of the status at each stage.[Highlight apps tailored to usage patterns] - (In case of damage) Customers who pay the communication fee by bank account will deposit the communication fee into the communication fee deposit account registered with U+ (another deposit account can be entered).[APP access permission information] - We will inform you of the access rights required for the service.
1) Required access rights - Contact information: Access to contact the compensation center - Phone: Access permission to connect to the compensation center -Camera: Access permission to take pictures for uploading compensation documents - Storage space (photo/video): Access permission to upload compensation documents[privacy policy] http://p-policy.uplus.co.kr/privacy/v1